Puzzler Answers May 2010

May – Upselling/Add-ons
Puzzler Clues Puzzler Words
DOWN
2 The money a business makes after accounting for all the expenses. Profit
3 The skin covering the head – excluding the face. Scalp
4 Painful, cystic bump, when hair is trapped in the follicle. Folliculitis
5 Someone who is professionally trained in the use of cosmetics. Cosmetician
6 A Chinese medical practice or procedure that treats illness or provides local anesthesia by the insertion of needles at specified sites of the body. Acupuncture
8 Manipulation of the body by rubbing, pinching, kneading, tapping, et cetera, to increase metabolism, promote absorption, relieve pain, et cetera. Massage
10 Commonly known as testosterone, responsible for body hair growth. Androgen
11 To try to persuade a customer to buy a more expensive item or to buy a related additional product at a discount. Upsell
16 Assistance or advice given to customers during and after the sale of goods; the action of helping or doing work for someone. Service
19 Leaving the neck and shoulders uncovered; cut low in the neck, or low-necked, as a dress. Decollete
21 Far from true oils because they are lighter than water and have antiseptic and anti-inflammatory properties. Essential Oils
22 A translucent, waxy mixture used in facial masks. Paraffin
23 Damage to the skin caused by the sun or ultraviolet rays. Photoaging
24 One of the stiff curved hairs growing from the edge of the upper and lower eyelids. Eye Lash
26 The arch of small hairs growing on the bony ridge over the eyes. Eye Brow
30 Professional care and treatment of the feet, as removal of corns and trimming of toenails. Pedicure
ACROSS
1 The scientific use of water in the treatment of disease. Hydrotherapy
7 Something devised to publicize or advertise a product, cause, institution, et cetera, as a brochure, free sample, poster, television or radio commercial, or personal appearance. Promotions
9 A substance, usually a caustic alkali, used to destroy hair; having the power to remove hair. Depilatory
12 Cosmetics applied to the face. Makeup
13 A cosmetic treatment of the hands and fingernails, including trimming and polishing of the nails and removing cuticles. Manicure
14 A portion of a certificate, ticket, label, advertisement, or the like, entitling the holder to something, as a gift or discount. Coupons
15 To have firm belief in the reliability, truth, ability, or strength of someone or something. Trust
17 Discoloration of the skin. Pigmentation
18 Something added to another thing but not essential to it. Adjunct
20 The process of using crystal particles that are pressure-sprayed onto the skin and then vacuumed. A mechanical exfoliation technique that removes corneum cells. Microdermabrasion
25 Something that completes or enhances something else when added to it; a substance taken to remedy the deficiencies in a person’s diet. Supplements
27 Technology that utilizes various wavelengths of light to produce energy within the skin’s cells which stimulate the production of collagen and elastin. LED Light Therapy
28 The act of recommending a client onto another form of treatment or to another professional. Referral
29 Type of beauty care in which aromatic essential oils from herbs, flowers, fruit, and plants of all kinds are used as active functional ingredients in various beauty preparations and treatment procedures. Aromatherapy
31 The continued possession, use, or control of something. Retention
32 Infuse income and provide an easy way for clients to share your services with their family, friends, and colleagues. Gift Certificates
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